A unique opportunity to join a company aiming to make a difference in the business world!
Windward provides banks, energy companies, traders, and shipowners with an in-depth understanding of the maritime ecosystem by fusing AI, big data, and maritime expertise.
We are seeking an experienced Solution Expert Manager (SEM) to join our commercial team based in London. In this role, you will work closely with our sales directors to establish new business relationships and achieve targeted revenue objectives across Europe.
Our work environment is dynamic, fun, and fast-paced, enabling you to take initiative and grow alongside the company.
Responsibilities:
- The SEM’s main responsibility is to drive the technical aspects of the sales process, transforming each prospect into a customer.
- Be a subject matter expert for Windward’s commercial solutions and offerings.
- Understand the prospect’s business unmet needs and address them with compelling solutions to win their business.
- Be the key point of contact to prospective clients during the entire sales process;
- Craft and refine sales pitches, lead demo meetings and presentations, conduct trials, and write technical reports and dedicated professional materials to convert prospects.
- Create effective proposals and answers to RFPs/RFIs by understanding the prospect's business, needs, and system infrastructure.
- Communicate insights to various stakeholders to enhance the customer experience within the company, including marketing, customer success, product, and R&D.
- Understand the industry ecosystem and competitive landscape, and be able to address it with Windward's value proposition and differentiators (technical and operational).
- 5 years of experience as a Solution Expert / Pre-Sales in a SaaS company targeting regulated industries, or strong experience in the shipping industry with technology focus.
- Commercial mindset and at least 3 years of experience in the maritime industry.
- Experience in compliance risk analysis and familiarity with its valuation methodologies.
- In-depth understanding of how decisions are made in enterprise dynamic environments
- Willingness to travel as needed.
- Excellent interpersonal skills, quick learner, curious, and open-minded
- Familiarity with CRM (Salesforce, etc)- an advantage
- Maritime expertise- an advantage
- Experience working in a global company with HQ outside Europe- an advantage