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Senior Maritime IT Specialist

Hapag-Lloyd AG
Full-time
On-site
Chennai, Tamil Nadu, India

ABOUT OUR FLEET IT TEAM

The Fleet IT team:

  • Supports reliable and efficient IT operations for ~70 HL-managed vessels
  • Manages IT platforms, applications, networks, and OT systems onboard
  • Handles system optimization, compliance, cybersecurity
  • Collaborates across Gdansk, Hamburg, and Chennai
  • Drives continuous improvement and digital transformation for maritime IT
 

THE ROLE – SENIOR MARITIME IT SPECIALIST

Responsible for ensuring the stability, security, and efficiency of IT systems onboard vessels through:

  • Level 3 support
  • Advanced infrastructure and hardware management
  • Specialized maritime IT solution expertise
  • Driving IT projects for onshore and offshore optimization
 

YOUR RESPONSIBILITIES

IT Infrastructure Management

  • Manage/configure/troubleshoot vessel IT hardware and infrastructure:
    • Microsoft Server 2019 and related services
    • Server hardware
    • Virtualization (Hyper-V)
    • Network (switching, routing, NATing, VLANs, firewall)
    • Backup/restore solutions
    • Active Directory, CMDB, application systems
    • Workstations, printers, peripherals

Backup and Restore Management

  • Ensure robust backup systems with regular testing
  • Define and implement disaster recovery best practices

Process Optimization & Security Compliance

  • System patching for servers/endpoints
  • Ensure compliance with policies and maritime IT regulations
  • Monitor and enhance operational reliability and efficiency
  • Improve security and usability of IT services

Product Ownership

  • Act as IT product specialist for assigned hardware/software
  • Ensure full lifecycle performance, availability, and security

L3 Support & Collaboration

  • Provide Level 3 support
  • Collaborate with L1/L2 teams in Gdansk, Hamburg, and Chennai

Onsite Maintenance & Support

  • Travel to vessels as needed for maintenance and upgrades
  • Minimize disruption to vessel operations
 

WHAT WE ARE LOOKING FOR

 Experience (9 to 12 years):

  • Strong IT background (maritime industry experience is a plus)
  • Experience managing Windows platforms, Active Directory, patching

 Technical Skills:

  • Proficient in hardware, networks, and peripherals
  • Advanced networking (VLANs, routing, NATing, switching, firewall)
  • Strong grasp of Windows Server, Hyper-V

 Educational Background:

  • University degree in IT or equivalent qualification

 Certifications:

  • Microsoft Certified (server-related), Cisco CCNA or similar (preferred)

 Competencies:

  • Problem-solving and analytical mindset
  • Ability to multitask and manage priorities
  • Fluent in English, excellent communication
  • Team player and collaborator
 

WHAT WE OFFER

  • Competitive salary
  • Health insurance (self & family)
  • Term & life insurance
  • OPD benefits
  • EDLI scheme
  • Learning & development via HL Academy
  • Flexible WFH options
  • Leave Travel Allowance
  • Variable performance bonus
  • Recreation facilities
  • Privilege, casual, and sick leaves